Aged Care Abuse & Neglect

Do you have a family member in an aged care home? Or do you work in an aged care home and are aware of abuse and/or negligence that is impacting on residents?

Elder abuse and neglect in aged care facilities and by in-home care providers are becoming more prevalent in the Australian aged care sector. More and more shocking cases and allegations continue to make headlines; it is clear that there is an inadequate level of health and personal care provision in many aged care homes as well as difficulties monitoring compliance with caring obligations.

There were more than 4,000 reports of assaults in aged care homes last year. There were also multiple complaints about breach of contract, misleading and deceptive conduct and negligence.

Forms of Abuse and Neglect in aged care homes

There are various forms of abuse that occur in aged care homes, which include:

  • Physical
  • Emotional
  • Physiological
  • Neglectful
  • Sexual
  • Financial

Victims of elder abuse may suffer from physical and/or emotional injuries as well as financial loss.

People with disabilities, chronic illnesses or those that are simply too old to protect themselves or to speak out are more likely to become victims of negligence, abuse and harm.

What are the causes of aged care abuse and neglect in homes?

Elder abuse, neglect and mistreatment in aged care homes is generally the result of intentional or unintentional neglect from staff. For example:

  • Poorly trained staff who are unable to cope with frustrated or aggressive patients
  • Shortages of staff
  • Underpaid staff
  • Overworked staff

Regardless of the cause, any elder abuse causing loss, harm or injury should be taken seriously and compensation may be payable as a result.

Victims of elder abuse need a voice and we can help.

If you believe that a relative has been the victim of elder abuse (including injury, negligence, harm, misleading or other unlawful conduct), call us on 1800 329 090 to discuss how we can assist you.

If you have a question, want further information or would like to speak to someone, make an enquiry now and we’ll be in touch with you very soon.